A free capacity check from Hayes Street Consulting

What's happening between the boxes on your org chart?

Your org chart does important work. It defines your structure, clarifies reporting relationships, and shows who is accountable for what. What it can't show is how work moves around that structure. This four-minute check helps you see that part.

Much of an organization's capacity lives in the spaces between the boxes: how work flows from one role to the next, where decisions stall, where communication breaks down, and how priorities turn into day-to-day assignments. Those patterns rarely appear on a chart or in a staffing report, yet they shape how much your organization can take on and how well it delivers. Answer 21 short statements about how work moves in your organization today. You'll get a snapshot of where work flows, where it strains, and two places worth your attention first.

• About 4 minutes
• Works for any organization, any size
• Results on screen and in your inbox